FAQ
Does TLR offer direct billing?
Yes, TLR offers direct billing. Many insurance companies do not allow third party direct billing. Please check your extended health coverage to determine if direct billing is an option.
Do I have coverage for the service I am receiving?
Benefits vary from policy to policy, contact your insurance provider to inquire about your extended health coveage.
Do I need a referral?
TLR does not require you to have a referral. Your extended health coverage may require a doctors referral, contact your insurance provider to confirm.
My injury is not sports related, can I still come to TLR for treatment.
Yes. Our services are not limited to athletes, we treat all types of injuries including but not limited to motor vehicle accidents, work related and common strains and sprains.
What forms of payment do your accept?
We accept debit/cash/visa/mastercard
Are your services covered by Veterans Affairs?
Yes. Our Registered Massage Therapist and Registered Kinesiologist will direct bill to Blue Cross.
Do I need to wear a mask during my visit?
Yes. TLR requires you to wear a mask during your visit, please refer to our home page for more information.
What questions should I ask my insurance company regarding coverage?
A checklist of questions regarding your extended health coverage is provided below:
- Does my policy cover Athletic Therapy?
- Does my policy cover Kinesiology?
- Does my policy cover Registered Massage Therapy?
- My provider offers direct billing, does my policy allow third party billing?
- Do I need a doctors referral ?